Privacy Policy




Last modified: February 14th, 2020

 

General
We log information about each device connecting to Neontools such as IP address.
These information are stored on your account and associated with the actions you take.

We use cookies to improve our interaction with you and your computer, these cookies offer a more customized service to be provided to you.

Personal data
If you choose to give us personal data about yourself, the technical information we collect that would otherwise be anonymous can be logged as coming from you. This means, if we are required to disclose our server logs as a result of a legal process, a third party such as your internet provider could match our anonymous technical information with you, using information beyond what is found in our logs and on our servers. 
Every data you choose to voluntarily provide to the Website, either when you sign up for an account, upload images, share information and contents, or post comments on the Website will be stored in our databases. Additionally we automatically collect so-called log information when you use our service. That information includes, among other things:

- Your IP address 
- Access times 
- Pages viewed 
- Device information, like your web browser and language 

The personal data collected on the Website are exclusively processed by Neontools to meet the demands of Users accordingly to the amended Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, and notably to:

- create and manage your personal account,
- to display content that is customized to your interests and preferences,
- to communication with you.

Personal data are treated as strictly confidential and kept so during the period permitted by applicable law.

Connecting a Facebook™ or Instagram™ account
If you choose to connect a Facebook™ or Instagram™ to your neontools account, the public Facebook™ name, Instagram™ username and a single Facebook™/Instagram™ ID that you choose to share will be stored in our database in order to be able to perform queries to the Facebook™ API.

Other third parties
Personal data will not be disclosed or sold to third parties, unless with the User's prior consent or if required by law. If you have entered into and/or won a contest, Neontools or a contest sponsor may publish your name and city of residence.





Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

Retrieving your data
Each User has the right to (i) access his/her personal data, (ii) ask for a correction where such data is inaccurate or incomplete, and (iii) object to the processing of such data on the basis of compelling legitimate grounds.

If you would like to review or revise information that you previously provided to Neontools, you may access and change your personal information in your personal account.
For other requests, you may contact DEPIXIT SARL/Neon Marketing Technology directly at the following email address: support@neontools.io or postal address:

Depixit S.à r.l.
29, rue de Vianden
L-2680 Luxembourg
Luxembourg

Neontools follows generally accepted security standards to help protect your personal information. However, no method of transmission over the Internet, or of electronic storage, is 100% secure. Therefore, Neontools cannot guarantee the absolute security of your personal data.

Cookies
The Website uses "cookies" and similar tools. "Cookies" are small text files left on the computer used to visit the Website. Cookies collect information such as the IP address (Internet Protocol), the date and time of your visit, your registration information or your navigational history and preferences.

Some cookies are necessary for the User to benefit from the full functionality of the Website. If the User blocks all cookies, he/she may therefore not reach all areas of the Website. Other cookies are used only to facilitate navigation on the Website or to help personalize and improve User online experience, including avoiding having to re-enter personal information. These cookies are not used to personally identify the User.

Neontools uses the services of third parties for analytics purposes, such as Google with f.e. Google Analytics including Demographic Features which can anonymously track your age, gender and other information you chose to share with Google. Google uses cookies to provide Neontools with these services and uses anonymous identifiers. The use of these cookies is subject to Google Privacy Policy. You may block these Cookies by using the following browser add-onprovided by Google.

Users can withdraw their consent to the use of cookies by configuring their browser setting to decline cookies. Please be aware that if you choose to refuse cookies, you may not be able to sign in or use other interactive features of the Website and services that depend on cookies. Disabling cookies may negatively impact your experience of the Website.

You may correct, amend, or delete inaccurate private data (if any) you have given us, although any credit card transactions that have already taken place will be unaffected. For legal reasons we do retain backup and/or archival copies of information prior to your corrections, amendments, or deletions. We take every reasonable precaution to protect your private data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You are responsible for taking every reasonable precaution on your end as well. 

Image Privacy
Every image uploaded to Neontools has its own URL, and no matter what your privacy settings are, every image can always be accessed and viewed by anyone who types in that exact URL.


Revisions to the Privacy Policy
We may update our privacy policy from time to time. If we do, we either let you know by publishing the information on our Website or/and on other public blogging services we use, like e.g. Facebook. Sometimes (in case of minor modifications) we will only let you know by reversing the date at the top of the privacy policy. 

 

Notification

Why is neontools free?

Why is neontools free?

Neontools is being developed by "neon marketing technology".
No matter the size of your business, some tools and programs are indispensable in today's online marketing landscape.
We've started to develop these tools to improve our own workflow and to be able to help our business clients. It started as an internal project and quickly became very useful to us.
We saw no sense in keeping the software to ourselves.

Will neontools stay free?

Everything that's free on the platform now will stay free.
However we're now exploring our possibilities to add paid features.

If you like the platform, feel free to send us your ideas.
Every kind of feedback is appreciated a lot, don't hesitate to get in touch!

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neon marketing technology
29, Rue de Vianden
L-2680 Luxembourg

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